Return Policy

Effective Date: 02-10-2025

At Starlyte Mobile, we are committed to providing the best quality mobile accessories. If you are not completely satisfied with your purchase, you can return the product under the following conditions:

1. Eligibility for Returns

1. Products can be returned within 7 days of delivery.
2. The item must be unused, in its original packaging, and in the same condition as received.
3. Items that are opened or used, including earphones, screen guards, cables, and other hygiene-related products, are non-returnable.

2. Process for Returns

1. To initiate a return, please contact us via:
2. Email: support@starlytemobile.co.in
3. Phone: 08048778358
4. Provide your order number, product details, and reason for return.
5. Our team will guide you through the return process and provide instructions for returning the product.

3. Refunds

1. Once the returned item is received and inspected, we will notify you about the approval status of your refund.
2. Approved refunds will be processed within 7–10 business days to your original mode of payment.
3. Shipping charges (if any) are non-refundable.

4. Exchanges

1. Products can only be exchanged if they are defective or damaged on arrival.
2. Exchange requests must be made within 48 hours of delivery by contacting our support team.

5. Damaged / Incorrect Products

1. If you receive a damaged, defective, or wrong product, notify us immediately with photos or videos of the issue at support@starlytemobile.co.in.
2. We will arrange for a replacement or refund as applicable.